Terms of Service

1. Acceptance of Terms

By accessing and using Rondebosch Local (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service following any modifications constitutes your acceptance of the updated Terms.

2. Description of Service

Rondebosch Local is a digital directory platform serving Rondebosch and other regions. The Service allows users to:

• Search for and discover local listings and businesses

Access business information including contact details, operating hours, and descriptions

Submit reviews and ratings

Create user accounts (for registered users)

List businesses and services (for listing owners)

3. User Accounts and Registration

Account Creation

To access certain features, you may be required to create a user account. When registering, you agree to:

Provide accurate, complete, and current information

Maintain the confidentiality of your account password

Accept responsibility for all activities occurring under your account

Notify us immediately of any unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account if:

You violate these Terms

You provide false or misleading information

You engage in abusive, threatening, or fraudulent behavior

We are required to do so by law

You may terminate your account at any time by contacting us. Upon termination, your access to the Service will be disabled, although we may retain your data as per our Privacy Policy.

4. Listing Owner Terms

Accuracy of Information

Listing owners agree to provide accurate, current, and complete business information. You are responsible for:

Keeping your listing information up-to-date

Correcting any inaccurate information promptly

Ensuring all claims about your business are truthful and substantiated

Providing legitimate contact information and operating hours

Prohibited Content

You may not post listings or content that:

Is illegal, fraudulent, or promotes illegal activity

Contains false, misleading, or deceptive information

Harasses, defames, or infringes the rights of others

Violates intellectual property rights

Contains hate speech, discrimination, or offensive material

Violates any applicable laws or regulations

Intellectual Property

You retain ownership of your business information and content. By posting to our Service, you grant Rondebosch Local a non-exclusive, perpetual, royalty-free license to use, copy, modify, and distribute your listing content for the purposes of operating and improving our directory service.

Removal of Listings

We reserve the right to remove, modify, or flag any listing that:

Violates these Terms

Contains prohibited content

Receives multiple complaints

Is reported as fraudulent or misleading

We will notify you of removal whenever possible.

5. User Conduct

Prohibited Activities

When using the Service, you agree not to:

Scrape, crawl, or automatically collect data from the Service

Submit spam, duplicate, or bulk content

Harass, threaten, or abuse other users

Attempt to gain unauthorized access to the Service

Interfere with the normal functioning of the Service

Violate any applicable laws or regulations

Infringe on others' intellectual property rights

Respect for Others

You agree to interact respectfully with other users and listing owners. Abusive, threatening, or harassing behavior will result in account suspension or termination.

6. User-Generated Content and Reviews

Licensing of Your Content

By submitting reviews, ratings, or comments ("User Content"), you grant Rondebosch Local a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your User Content.

Accuracy of Reviews

Reviews must be:

Based on genuine experience with the listed business

Truthful and not misleading

Free from spam, promotional content, or duplicate reviews

Respectful and free from personal attacks

We reserve the right to:

Remove reviews that violate these standards

Hide or flag suspicious reviews

Aggregate and analyze review data

7. Intellectual Property Rights

Our Content

All content provided by Rondebosch Local, including text, graphics, logos, images, and software ("Our Content"), is owned by Rondebosch Local or our licensors. You may not reproduce, distribute, modify, or transmit Our Content without our prior written consent.

Your Rights

You may access and use Our Content solely for your personal, non-commercial use of the Service.

8. Disclaimers

"As-Is" Service

The Service is provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding:

The accuracy, completeness, or reliability of any listing information

The quality, fitness, or suitability of any business or service

The absence of errors, viruses, or malicious code

No Warranty

We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Third-Party Links and Content

Our Service may contain links to third-party websites and businesses. We are not responsible for:

The accuracy or legitimacy of third-party content

Third-party business practices or conduct

Your transactions with third parties

Loss or damage arising from third-party links

You use third-party links and services at your own risk.

User Responsibility

Users are solely responsible for:

Verifying the accuracy of listing information

Conducting due diligence before engaging with any listed business

Assessing the suitability of products and services

Protecting their own personal information

9. Limitation of Liability

To the fullest extent permitted by South African law, Rondebosch Local and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

Loss of profits, revenue, or data

Business interruption

Damage to reputation

Cost of substitute goods or services

This limitation applies regardless of the cause of action or theory of liability.

Maximum Liability

To the extent liability cannot be excluded, our maximum liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Rondebosch Local, its officers, directors, employees, and agents from any and all claims, damages, losses, or expenses (including legal fees) arising from:

Your use of the Service

Your violation of these Terms

Your violation of any applicable law

Your infringement of any third-party rights

User Content you submit

Your conduct or actions on the Service

11. Dispute Resolution

South African Jurisdiction

These Terms are governed by the laws of South Africa, and any disputes shall be subject to the exclusive jurisdiction of the South African courts.

Informal Resolution

Before pursuing legal action, we encourage you to contact us to resolve any disputes informally. Please provide details of your dispute to hi@skewtree.com.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

12. Modifications to the Service

We reserve the right to:

Modify or discontinue the Service (or any feature) at any time

Change fees or pricing with reasonable notice

Remove or modify any listing or content

Restrict access to certain features

Continued use of the Service following modifications constitutes acceptance of the changes.

13. Third-Party Services and Links

The Service may contain links to third-party websites and integrate with third-party services. We are not responsible for:

Third-party content, policies, or practices

Your use of or interaction with third-party services

Data collection by third parties

Your use of third-party services is subject to their terms and policies.

14. Suspension or Termination

We may suspend or terminate your access to the Service immediately and without notice if:

We suspect fraud or unauthorized use

You violate these Terms

You pose a risk to the Service or other users

We are required to do so by law

Termination does not affect your liability for past violations.

15. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via:

Email notification

Prominent notice on the Service

Updated "Last Updated" date at the top of this policy

Your continued use of the Service after updates constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in effect to the maximum extent permitted by law.

17. Contact Us

For questions about these Terms, please contact us:

Email: hi@skewtree.com

Alternative: Submit a request via our contact form at rondeboschlocal.co.za/contact

© 2026 Rondebosch Local. All rights reserved.